Mindful Customer

Love Languages

Being Mindful and Present in order to listen and determine which language your buyers and sellers are is a stand out way to make a lasting connection, build trust, and receive more referrals for life.

 
 
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Words & more Words

be mindful of what you say & How you say it is powerful when your customers connection point is words. Speaking the words that build your buyers and sellers confidence is crucial.

 – hearing the reasons behind their choices keeps them centered in the process of home buying or selling.

Critical comments can derail the positivity of the transaction. Stay kind and positive with encouraging words & you will get them to a closing and will appreciate you for steering the wheel. Although these customers rarely compliment you.

 
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Time Spent

This is the buyer who will want to see so many homes you may think they will never buy.

Frankly =  they enjoy & need to get their fill of the time necessary in seeing properties until they see everything to gain their confidence in order to decide on one.  They will see your time as a sign of friendship more than business. Which can feel like mixed signals to you.

The seller who connects with time will want you to have their full share of open houses and  will expect showings after showing or your not doing your job.

Pay Attention! Be present for your buyers and sellers. Making quality moments happen is a powerful emotional connector. A central aspect of quality time is togetherness.  Togetherness has to do with focused attention

 
 
 
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Gift Giving

This customer loves the thoughtful tokens of a gift. Pop byes are essential here. A gift is something you can hold in your hand and say, "Look, they were thinking of me," or, "They remembered me." You must be thinking of someone to give him or her a gift. The gift itself is a symbol of that thought. It doesn't matter whether it costs money. What is important is that you thought of the customer. Don’t mistake this language for materialism; the receiver of gifts thrives on the attention, thoughtfulness, and effort behind the gift.

 
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Acts of Kindness

Actions speak louder than words! Anything you do to ease the burden of responsibilities weighing on an “Acts” person will speak volumes. The words your customer will most want to hear: “Let me do that for you.” Recognize that acts is about the little things. You don’t always have to do something huge to show the customer you are there for them, try to think of little easy, ways as well.

 
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a sense of touch

this client’s needs are simple. Of all the love languages, touch is the most primal. It supersedes language and symbolic gestures. This does ot mean sexual its the handshake perhaps with both hands, a high five, they clap, a pat on the back. They usually hug upon greeting. And this is the customer that meandering through a house touching everything, opening pantry doors, turning on faucets. Sits down on the sellers furniture.